SHIPPING & DELIVERY

    Jewels of Iva ships to all the pincodes in India. Your products will be shipped by one of our trusted delivery partners, like Delhivery, or Shiprocket, to ensure that your products are handled professionally and delivered on time.

ORDER DISPATCH AND TRACKING

    Jewels of Iva orders are usually processed and dispatched within 0–2 working days. You will be notified via email about the tracking details of your order once it is shipped. In case of any delays in processing your order, we will contact you and inform you regarding possible delays.

    Upon dispatch of your order, we will send you an email with Tracking URL and AWB number. You can use the tracking URL to live track your order. 

ORDER DELIVERY

For domestic orders, our logistics partner usually delivers the shipment in 2-3 days for metro cities and 5-7 days for non-metro cities from the time we dispatch your order. However, in case of any unforeseen circumstances or rare operational issues, there might be a delay in delivering your order. Kindly track your order with the details provided over your registered email ID. 

Please note: A 10-digit Indian mobile number is mandatory to receive package delivery within India, as an OTP-based delivery is followed by our logistics partners. Failure to receive the OTP may lead to non-delivery of the package, which is totally beyond our control, and this can incur additional charges if the package returns to our warehouse. An additional shipping charge will be borne by the customer to reship the package.

    For international buyers, please note that we don't do international shipping. You can order the products at the Indian address of your family or friends, and the same shipping and delivery policy as domestic buyers will apply for the shipment.

SHIPPING CHARGES

    We provide free delivery on all Prepaid orders.

    Shipping charges/Cash-handling charge of ₹150 is applicable for all COD orders within India.